Follow up to previous review.
I sent a communication to Military Luggage over this past weekend not expecting a response until the next business day at best. Very much to my surprise, Mike from Military Luggage contacted me on Sunday and they will be sending me a strap to complete my order. Now that's customer service !!! They stand behind their product and take the initiative to take care of the customer. I can't say enough about how very pleased I am with the company.