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Shipping & Returns

Military Luggage Company's Shipping Information

We know many orders are for deployments, training, or PCS moves, so we try to ship fast. Most orders ship within 1 business day. What happens next depends on the carrier.

Shipping Origin

Orders ship from our warehouse in Lexington, KY

Standard Shipping

  • All Ground orders ship Free

Expect longer delivery times if:

  • Items are personalized or customized
  • Items ship directly from the manufacturer
  • Items are oversized or HAZMAT
  • Orders go to APO/FPO, U.S. Territories, or international addresses
  • Items are backordered

APO/FPO & P.O. Box Orders

  • We recommend using a street address to avoid delays
  • APO/FPO orders ship via USPS
  • Select Standard Shipping at checkout and expect longer delivery times

Expedited Shipping

Available if your order is placed by 2:00 p.m. ET Monday–Friday

  • FedEx 2-Day, Next Day, and Saturday Delivery options
  • Extra charges apply and vary by service
  • Not available to P.O. Boxes or all locations

Non-Contiguous U.S. Orders

Orders shipped outside the contiguous U.S. including:

  • Alaska, Hawaii, American Samoa, Guam, Puerto Rico, and more

These orders incur a $24.99 upcharge regardless of item type or freight class.

International Orders

  • U.S. law restricts some items from shipping abroad
  • Export license may be required
  • Orders are screened for compliance with U.S. trade laws

Have questions? Email us at sales@militaryluggage.com or call (910) 483-1087 — we’re here to help.

Military Luggage Company’s Return Policy

If you’re not happy with your order, we’ve got your six. Most stocked items can be returned under the guidelines below.

Return Policy

  • Return items within 90 days for a refund
  • Items must be unworn and in new condition
  • Return shipping costs are deducted from your refund
  • No restocking fees
  • Used or late items are non-returnable
  • We reserve the right to refuse excessive return requests

To start a return or exchange

Visit our Return Center and enter your order number and email or ZIP code.

Questions? Contact us at sales@militaryluggage.com or (910) 483-1087.